Shipping & payment conditions - Greatgermanfoods Store

WORLDWIDE SHIPPING
We do ship worldwide with Deutsche Post / DHL. All international shipments are insured and with signature request. To get shipping rates simply click on the shopping cart icon in the top right corner of our website and VIEW CART.  The system will automatically pull the most current shipping rates to your location from the Deutsche Post / DHL website.

All orders fulfilled by Greatgermanfoods.com Company are shipped from Germany.
Please Note: We have two different delivery places (Weimar and Hamburg).


INFORMATION ABOUT IMPORT FEES, TAXES AND DUTIES
IN GENERAL: Import fees, taxes and any duties are the responsibility of the receiver/importer. Most countries do have a free amount. Please inform yourself prior to placing your order about import duties and taxes for your country.
TO THE USA: When goods move from any foreign country to the United States, they are being IMPORTED.
Reminder: U.S. Customs and Border Protection (CBP) holds the importer –YOU– liable for the payment of duty not the seller.
Packages whose declared value is under $200 ($100 if being sent as a gift to someone other than the purchaser) will generally be cleared without any additional paperwork prepared by CBP. However, CBP always reserves the right to require a formal entry for ANY importation.
Buyers often have the misunderstanding that when the purchase price includes shipping and handling, all the costs associated with clearing the package through CBP are covered by the seller. They don't realize that brokers fees and CBP duties may be an additional charge that the buyer/importer is responsible for.


HOW LONG DOES SHIPPING TAKE & HOW MUCH ARE THE SHIPPING CHARGES?
Shipping Time depends on the service you choose upon checkout.
Deutsche Post /  DHL: 11-23 business days
Shipping charges depend on a variety of factors:

  • shipping service chosen during checkout
  • weight and dimensions of the package
  • destination

WILL I RECEIVE A TRACKING NUMBER FOR MY ORDER?
We do provide a tracking number for all of our international orders. Please be sure to provide us with a correct e-mail address during the checkout process so you can receive tracking updates directly to your inbox.
Please Note: All international shipments are insured and with signature request. Please be sure that someone is at your residence to sign for the box on the delivery date. You may also contact your postservice or DHL at any time to customize your delivery should the scheduled delivery date be inconvenient for you.

Deutsche Post DHL Group